Privacy Policy
Luxury Mtn Retreats LLC (“Luxury Mtn Retreats,” “LMR,” “we,” “our,” or “us”) is committed to protecting the privacy of our guests, property owners, and website visitors. This Privacy Policy describes how we collect, use, protect, and disclose personal information obtained through our website, booking platforms, communications, and related services.
By using our website or services, you consent to the practices described in this Privacy Policy.
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Information We Collect
We collect information necessary to facilitate vacation rental inquiries, bookings, guest communications, and customer service. Information we may collect includes:
• Name
• Email address
• Phone number
• Mailing address
• Reservation details
• Payment and billing information (processed securely by third-party payment processors)
• Communications sent to or from Luxury Mtn Retreats
• Website usage data (via cookies and analytics tools)
You may browse our website without submitting personal information; however, certain features and services require information to be provided.
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Text Messages & Communications
By providing your phone number, you consent to receive transactional and informational text messages and calls related to reservations, check-in instructions, guest services, and account communications. Message and data rates may apply. Message frequency varies. You may opt out of non-essential messages at any time by following the instructions provided in the communication.
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How We Use Your Information
Information collected may be used to:
• Process reservations and payments
• Communicate regarding bookings, stays, and guest services
• Personalize and improve your experience
• Respond to inquiries and customer service requests
• Improve our website, services, and operations
• Comply with legal and regulatory requirements
• Send optional marketing communications if you opt in
We do not sell your personal information.
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Payment Processing & Data Security
All payment transactions are processed through trusted third-party payment processors (such as Stripe or other secure gateways). Luxury Mtn Retreats does not store full credit card numbers or sensitive payment data on its servers.
We use industry-standard security measures, including SSL encryption, to protect personal information transmitted through our website. While no method of transmission is 100% secure, we take reasonable steps to safeguard your data.
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Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Improve website functionality and performance
• Understand website usage and visitor behavior
• Remember user preferences
• Support marketing and advertising efforts
You may control or disable cookies through your browser settings. Disabling cookies may affect website functionality.
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Analytics & Advertising
We may use third-party analytics and advertising services, including Google Analytics and related tools, to monitor and analyze website usage and to support remarketing campaigns.
These providers may use cookies and similar technologies to collect information about your interactions with our website. You can learn more about Google’s privacy practices at:
https://policies.google.com/privacy
You may opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-On.
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Information Sharing & Disclosure
We do not sell, trade, or rent your personal information. We may share information with trusted third parties who assist in operating our website, processing payments, managing reservations, providing guest services, or conducting business operations, provided such parties agree to keep information confidential.
We may also disclose information when required to:
• Comply with applicable laws or legal processes
• Enforce our policies and agreements
• Protect the rights, safety, or property of Luxury Mtn Retreats, our guests, or others
Non-personally identifiable information may be shared for analytics, marketing, or operational purposes.
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Third-Party Links
Our website may contain links to third-party websites or services. These third parties have their own privacy policies, and Luxury Mtn Retreats is not responsible for the content or practices of those sites. We encourage you to review their policies before providing personal information.
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Do Not Track Signals (CalOPPA)
Our website does not currently respond to “Do Not Track” (DNT) signals. You may enable or disable DNT through your browser settings.
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Your Data Protection Rights (GDPR & International Users)
If you are located in the European Economic Area (EEA) or another jurisdiction with data protection laws, you may have rights including:
• Access to personal data we hold about you
• Correction of inaccurate or incomplete data
• Request for deletion or restriction of processing
• Objection to processing
• Data portability
• Withdrawal of consent
To exercise these rights, please contact us using the information below. We may require identity verification before responding to requests.
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Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
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Online Privacy Policy Only
This Privacy Policy applies only to information collected through our website and online services and does not apply to information collected offline or through third-party booking platforms, which are governed by their respective privacy policies.
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Your Consent
By using our website or services, you consent to this Privacy Policy.
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Changes to This Privacy Policy
Luxury Mtn Retreats reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.